Measuring Our Performance
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As part of the mid-term review, Heartflood Ltd measured our performance and best practice against the BID Foundation’s Industry Standards Guidelines. The BID Company has demonstrated that it meets the following guidelines and best practice, and the information has been published on the BID website on identifiable web pages.
1. The contact details for the CEO/BID Manager, and all other staff funded through the BID
https://www.northfieldbid.com/meettheteam
https://www.northfieldbid.com/contact-us
2. The current BID Business Plan
https://www.northfieldbid.com/downloads
3. The most recent BID ballot result, which should include the turnout by percentage and total number of hereditaments eligible to vote, the overall percentage majority by number and by rateable value
https://www.northfieldbid.com/background [click on “ballot result”]
4. The names of BID Board members and either the name of their business or the sector they represent
https://www.northfieldbid.com/meettheteam
5. A mechanism or contact details for levy payers to request minutes of Board meetings
https://www.northfieldbid.com/contact-us
6. An explanation on how levy payers can provide feedback to the BID. For example, details of an AGM and/or other regular meetings
https://www.northfieldbid.com/contact-us
7. Explicit details on the BIDs governance structure, specifically, how decisions are agreed and actioned
Evidence will be gathered through accreditation
8. The annual billing leaflet sent to levy payers detailing how funds have been spent and the income received
https://www.northfieldbid.com/annual-accounts
9. An annual report detailing the BIDs achievements and its value to levy payers
This will be addressed in the fourth quarter of 2019/20.