Measuring Our Performance

As part of the mid-term review, Heartflood Ltd measured our performance and best practice against the BID Foundation’s Industry Standards Guidelines.  The BID Company has demonstrated that it meets the following guidelines and best practice, and the information has been published on the BID website on identifiable web pages.

1. The contact details for the CEO/BID Manager, and all other staff funded through the BID

https://www.northfieldbid.com/meettheteam

https://www.northfieldbid.com/contact-us

2. The current BID Business Plan

https://www.northfieldbid.com/downloads

3. The most recent BID ballot result, which should include the turnout by percentage and total number of hereditaments eligible to vote, the overall percentage majority by number and by rateable value

https://www.northfieldbid.com/background [click on “ballot result”]

4. The names of BID Board members and either the name of their business or the sector they represent

https://www.northfieldbid.com/meettheteam

5. A mechanism or contact details for levy payers to request minutes of Board meetings

https://www.northfieldbid.com/contact-us

6. An explanation on how levy payers can provide feedback to the BID. For example, details of an AGM and/or other regular meetings

https://www.northfieldbid.com/contact-us

 

7. Explicit details on the BIDs governance structure, specifically, how decisions are agreed and actioned

Evidence will be gathered through accreditation

 

8. The annual billing leaflet sent to levy payers detailing how funds have been spent and the income received

https://www.northfieldbid.com/annual-accounts

9. An annual report detailing the BIDs achievements and its value to levy payers

This will be addressed in the fourth quarter of 2019/20.